XO Extensions maintains a very high level of quality assurance. All of our Raw Indian hair (aka Temple Hair) is authentic and professionally prepared in India. Likewise, all of our Brazilian hair is some of the best 100% virgin remy hair on the market. Our products go through a rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.
If any product is out of stock, unavailable or if we are just simply unable to fulfill your order we will contact you immediately to find out if you are interested in receiving a substitution. If a substitution is not acceptable you may wish to terminate the sale in which case, we will refund the amount charged to your credit card.